Business Operations Executive - Drive Global Impact at Trip.com Group

Join Trip.com Group, a global leader in travel services, as a Business Operations Executive in the vibrant heart of Bali. This is your chance to drive operational excellence, optimize processes, and contribute to the growth of one of the world’s most dynamic travel companies. In this role, you will work closely with cross-functional teams to streamline operations, enhance efficiency, and ensure seamless travel experiences for our customers worldwide.

As a Business Operations Executive at Trip.com Group, you will be part of a team that is dedicated to delivering exceptional travel services. You will have the opportunity to work with cutting-edge tools and technologies, including Salesforce, Workday, and Tableau. This role is perfect for someone who is passionate about travel, operations, and making a global impact.

Located in the beautiful city of Canggu, Bali, you will enjoy a vibrant work environment with a strong focus on work-life balance. This is an exciting opportunity to join a company that values innovation, collaboration, and continuous improvement.

📋 Tanggung Jawab Pekerjaan

• Lead and optimize business operations to drive efficiency and effectiveness.
• Develop and implement operational strategies to support the growth of the business.
• Analyze and improve processes using data-driven insights from tools like Tableau.
• Coordinate with cross-functional teams to ensure seamless integration of operations.
• Monitor and report on key performance indicators (KPIs) to track operational performance.
• Implement and maintain compliance with industry standards and regulations.
• Collaborate with the finance team to manage budgets and resources effectively.
• Provide operational support to the marketing and sales teams to drive business growth.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Minimum of 5 years of experience in business operations, with a focus on travel or hospitality.
• Proven experience in optimizing processes and improving operational efficiency.
• Strong knowledge of Salesforce and Workday.
• Excellent analytical and problem-solving skills.
• Proficient in English, both written and spoken.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.

🛠️ Keahlian

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